FAQ

Please do not hesitate to let us know if any of your guests have a specific dietary requirement, as its likely our team of talented Chefs can accommodate this for you. Our Events Coordinator will confirm any dietaries with you prior to arrival, with confirmation required no later than two weeks prior.

More than welcome to provide your own DJ/Entertainment for your event, providing the company is able to provide a PAT testing certificate & public liability paperwork. Our Events Team will be able to confirm directly with the company timings for access, as well as details of the sound limitations prior to their arrival.

You can bring your own decorations for your event and where possible our Events Team will help with the set up of these. However, we would ask that nothing is tacked to the painted white walls.

To go ahead and book your private party, we would ask for a signed copy of our booking form, which comes over to you via DocuSign for e-signing. We would also ask for a deposit payment at this stage, which is typically 10% of the booking total, with the final balance due no later than two weeks prior to arrival.

Should we legally be unable to host your event, you will be offered a suitable date for postponement within six months of the original date or a refund on the deposit payment. Should you look to postpone beyond the six months, your booking may be subject to a nominal increase in line with our yearly price increase. Cancellation for any other reason will be in line with our standard terms & conditions.

Where possible we will try and offer early access to ensure there is plenty of time for set up & decorating. Our Events Team will be able to confirm the early access time two weeks prior to your event date.